CGI Job Openings in Bangalore for freshers as Service Desk Analyst position. Any graduate freshers are eligible to apply for this drive. Interested and eligible candidates can apply online through the below provided link.
Company Name : CGI
Qualification : Any graduate
Experience : Freshers
Job Location : Bangalore
Job Role : Service Desk Analyst
Job Description:
Be readily available to answer the phone to our customers in a professional and efficient manner. Providing a positive image of the company through your role as the first point of contact with customers . To ensure that all is work carried out in accordance with ITlL Incident Management guidelines . Log calls via the appropriate call logging system and provide a high level of technical fix. For example: o Change Passwords and unlock accounts for internal and external customers where possible o To provide first line printer support for the server infrastructure . Complete courtesy call backs to the customer where required . Add value to your team environment by being enthusiastic and maintaining a Positive attitude. To achieve all team and personal performance goals as defined by the company . Ensure calls returned to DESK are reassigned without delay . Monitor related calls . Monitor ‘open’ incident calls.
How To Apply:Apply Here
Company Name : CGI
Qualification : Any graduate
Experience : Freshers
Job Location : Bangalore
Job Role : Service Desk Analyst
Job Description:
Be readily available to answer the phone to our customers in a professional and efficient manner. Providing a positive image of the company through your role as the first point of contact with customers . To ensure that all is work carried out in accordance with ITlL Incident Management guidelines . Log calls via the appropriate call logging system and provide a high level of technical fix. For example: o Change Passwords and unlock accounts for internal and external customers where possible o To provide first line printer support for the server infrastructure . Complete courtesy call backs to the customer where required . Add value to your team environment by being enthusiastic and maintaining a Positive attitude. To achieve all team and personal performance goals as defined by the company . Ensure calls returned to DESK are reassigned without delay . Monitor related calls . Monitor ‘open’ incident calls.
How To Apply:Apply Here
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